Choosing a care home for someone you love is one of the most important decisions you’ll ever make. We understand that this choice is deeply personal and often emotional. Our homes are designed to provide dignity and security for every resident, ensuring they feel valued and care for.
Whether you’re starting your search or narrowing down options, here’s a practical guide to help you make the best decision for your loved one.
Start with your loved one’s needs
Every individual is unique and so are their care requirements. Begin by considering what your loved one needs now and what they may need in the future.
Things to think about:
- Do they require residential care, dementia care or nursing-level support?
- Are there medical conditions that need regular monitoring?
- What person preferences matter most? Quiet surroundings or a lively, social environment?
Location matters
Being close to family and familiar surroundings can make the transition easier.
Consider:
- How easy it is for family and friends to visit.
- Whether your loved one prefers a rural, town or coastal setting.
- Access to local amenities, transport links and healthcare services.
Review independent reports and rating
In the United Kingdom, the Care Quality Commission (CQC) provides inspection reports for all registered care homes. These reports highlight strengths and areas for improvement.
Look for:
- The most recent CQC rating.
- Feedback from families and inspectors.
- Consistency in quality over time.
Visit in person
A care home should feel right the moment you walk in. Observe the atmosphere, how staff interact with residents, and whether residents seem settled and happy. Look for clean, welcoming environment that feels like home.
It can also help to imagine how your loved one might personalise their room to make it feel like their own. If possible, visiting at different times of the day will give you a fuller picture of daily rhythms and routines.
Many families find it helpful to have a clear idea of what to look for during a visit. Our blog, What to look for when viewing a care home: https://www.martoncarehomes.co.uk/what-to-look-for-when-viewing-a-care-home-the-ultimate-guide/ offers practical guidance on the small but important details that can help you make a more informed decision. If possible, visiting at different times of day can also give you a more complete picture of daily life in the home.
Ask open and honest questions
Transparency is key. Ask about:
- Staff training and support, especially in dementia care.
- How care plans are created and reviewed.
- Activities and social engagement opportunities.
- How the home communicates with families.
Understand the costs clearly
We work closely with many families to make funding simple and stress-free. We will guide you through every step of the process:
- We’ll explain eligibility criteria for local authority support.
- Help with applications.
- Provide clear information on what is included in the funding and any additional services.
Our goal is to ensure you have complete clarity and confidence when planning care for your loved one.
Think about the home’s values and culture
Every home has its own character. We priorities dignity and individuality. We believe care should feel personal, not institutional.
Involve your loved one as much as possible
Where possible, include your loved one in the decision-making process. Visiting homes together, looking at photos and videos, or meeting staff can help them feel more comfortable and respected.
Trust your instincts
Reports and facts matter, but your instincts are just as important. Families often describe a sense of reassurance when they find the right home, whether it’s the warmth of the staff or the calm atmosphere.
Summary
Find the right care home isn’t about luxury or a long list of facilities, it’s about finding a place where your loved one feels safe and cared for.
Take your time. Ask questions. Remember, this decision is an act of love and care.
Next steps
If you have any enquiries or would like to arrange a visit, please get in touch:
Call us: 0330 031 7821